This is not an pharmaceutical medication. Contact our specialist for any medical concerns.
0

Privacy policy

1. Information We Collect

We collect information you provide directly to us when you use our Site. This includes:

  • Personal Identifiers: Your name, email address, mailing address, and phone number when you place an order or sign up for a newsletter.
  • Transaction Data: Details about your purchases and transaction history. We do not store your full payment card details; this information is securely processed by our payment processor, Stripe.
  • Communication Information: Records of any correspondence with us (e.g., customer service inquiries).

We also automatically collect certain information about your device and browsing activity when you access our Site, including your IP address, browser type, and information about how you interact with our Site using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Orders: To process your transactions, complete your orders, and manage shipping and deliveries.
  • Customer Service: To respond to your questions, comments, and provide support.
  • Site Improvement: To monitor and analyze trends, usage, and activities to improve our services and product offerings.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of [Your Store Name] and others.
  • Marketing (if applicable): With your consent (where required), to communicate with you about products, services, and offers we believe will interest you.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers and partners to facilitate our services, including:

  • Big Cartel: Your information is processed through the Big Cartel e-commerce platform. You can learn more about Big Cartel's privacy practices by reviewing their Privacy Policy.
  • Stripe: We use Stripe for payments, analytics, and other business services. Stripe collects personal data, including transactional data and identifying information about devices that connect to its services, to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of their services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
  • Other Service Providers: We may use other service providers for shipping, email marketing, and analytics, and will share information as necessary for them to perform their services on our behalf.
  • Legal Compliance: We may share personal information when we believe it is necessary to comply with applicable law, enforce our contractual rights, or protect our safety, rights, and property.

4. Your Choices and Rights

Depending on your location and applicable laws (like GDPR or CCPA), you may have rights regarding your personal information, such as:

  • Access/Correction: You may log into your account to review or modify your information, or contact us directly to make a request.
  • Opt-Out: You can typically opt-out of marketing communications by following the unsubscribe instructions in those emails or contacting us.
  • Data Deletion: You may request that we delete your account and personal data, subject to certain legal obligations we have to retain transaction records for compliance and fraud prevention.

5. Data Security

We employ administrative, physical, and technical security measures to protect your personal information. Please note that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

6. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age.

7. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

That Muscle
9900 Spectrum Dr. Austin, Tx 78717
[email protected]